Certificate II in Hospitality

Certificate II in Hospitality
Course Code:
Certificate II

SIT20316 Certificate II Hospitality

Suitable Course Candidate

This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.

This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.

Qualification Pathway

Those participants who successfully complete qualification are eligible to progress to a Level III or higher qualification.

Course Units

12 units must be completed:

6 core units
6 elective units, consisting of:
1 unit from Group A
3 units from Group B
2 units from Group B, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Core Units

National Course Code

Unit Name


Work effectively with others


Source and use information on the hospitality industry


Use hospitality skills effectively


Interact with customers


Show social and cultural sensitivity


Participate in safe work practices


Reporting and Assistance

After the Initial Trainee Induction visit there will be 4 Assessment visits along with monitoring visits &/or telephone, email or online contact and accessible assistance when required.

Course Cost 

Government funding – Is available for eligible students. Please contact us to discuss.

The Certificate II Hospitality can lead to careers as a:

bar attendant, café attendant, catering assistant, food and beverage attendant, front office assistant, porter, room attendant.